Hotel Sofia offers double rooms, twin rooms, and suites. Each room includes a flat-screen TV with cable channels, a desk, a wardrobe, and a safe deposit box. Private bathrooms have showers, hairdryers, and free toiletries. Some rooms feature tiled floors and views of the city.
Dining and Breakfast
The hotel has a restaurant and bar. A complimentary continental breakfast is served daily from 8:00 AM. Guests can also visit the on-site coffee shop and café.
Shared Lounge and Terrace
Hotel Sofia provides a shared lounge and a terrace with city views. The property offers laundry facilities and a business center.
Central Puebla Location
The hotel is in Puebla's historical district, a 6-minute walk from Zocalo Square. Nearby points of interest include Museo Amparo (0.5 km), Biblioteca Palafoxiana (0.5 km), Church of Santo Domingo (0.5 km), and Paseo Bravo (0.5 km). Hermanos Serdán International Airport is 30 km away.
Services and Facilities
Hotel Sofia has a 24-hour front desk, concierge service, and luggage storage. Free WiFi is available throughout the property. Safety features include a fire extinguisher, smoke detector, security system, and first aid kit. The hotel has an elevator and does not allow pets or service animals.
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From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
The hotel has a great location, really close to Zocalo, which I loved. The staff was super friendly and helpful, making my stay enjoyable. Unfortunately, the rooms were quite hot and humid with no windows, and the breakfast options were underwhelming. While the price was decent, the lack of air conditioning in the rooms was a significant downside.
Rooms
5.0
The rooms were clean but very hot and humid, with no windows at all. They didn't have the room ready for us until 2 PM, which was a bit inconvenient.
Service
9.0
The staff was very friendly and helpful, always accommodating my requests and offering assistance.
Location
10.0
The location was excellent, very close to Zocalo, restaurants, shopping, and tour companies, making it quite convenient.
Dining
5.0
The dining experience was disappointing, as breakfast was very limited, consisting only of fruit, coffee, and sweet bread.
Facilities
5.0
Floyd
United States,
August
2024
6.2/10
I had a mixed experience at this hotel. On the plus side, the location is fantastic-right near the Centro and within walking distance to all the great cafes and restaurants. The service was cooperative, and the bartender was great. However, the rooms left a lot to be desired; they were dirty upon arrival and extremely hot without air conditioning. Overall, while the hotel has potential, it definitely needs some improvements to match the price point.
Rooms
5.0
The rooms were pretty disappointing. They were dirty from previous guests, incredibly hot and humid, and the lack of windows made it feel cramped.
Service
6.0
The service was cooperative with my requests, although I found the staff to be not very friendly overall. The bartender was a highlight, though.
Location
9.0
The location is perfect! I loved being close to the Centro and within walking distance to tons of places to eat and explore.
Dining
5.0
The breakfast was just enough to get your day started, but it was located in a tiny cafe, making it tough to find a table without queuing.
Facilities
5.0
Facilities were basic; however, I didn't find anything particularly noteworthy that stood out.
B.
United States,
July
2024
7.2/10
The hotel has a great location, allowing easy access to numerous restaurants and cafes, and it's just a short walk to Zocalo. The staff is incredibly friendly and helpful, which made a big difference during my stay. However, I found the rooms to get quite hot at night, and while they were clean, they weren't as soundproof as I had hoped. Overall, it's a decent place for the price, but improvements can be made.
Rooms
6.0
The rooms were clean and well-lit but lacked external windows and were quite hot, even with the fan running all night.
Service
9.0
The service was superfriendly, and I appreciated that they provided an extra pillow when I asked.
Location
10.0
The location is perfect-it's within walking distance to everything, including shops, restaurants, and attractions like Zocalo.
Dining
5.0
Dining was not ideal; the cafe attached to the hotel was tiny, leading to long waits for a table, and the food options were limited.
Facilities
6.0
The hotel had decent facilities, but there wasn't much variety to enjoy aside from the basics.
Jeffrey
United States,
July
2024
7.4/10
I had a decent stay at this hotel. The location is fantastic, with plenty of restaurants and attractions within walking distance. The rooms were okay compared to others I've seen in Mexico, but they could use some soundproofing. The service was incredibly friendly and accommodating, which made the stay more enjoyable, even though the dining experience was a bit underwhelming with limited breakfast options.
Rooms
7.0
The rooms were off an internal courtyard, which meant they lacked external windows and could get quite hot at night, although there was a fan. Overall, they were pretty good compared to other rooms I've seen in Mexico.
Service
9.0
The service was really friendly and accommodating. They provided an extra pillow when I asked, which was nice.
Location
10.0
The location is perfect; you can walk everywhere, and there are lots of restaurants and cafes nearby. It's also close to downtown and the Zocalo, which is a huge plus.
Dining
5.0
Dining was in a tiny cafe attached to the hotel, and it was often crowded, making you queue for ages. The breakfast was just fruit, coffee, and sweet bread, which was a bit disappointing.
Facilities
6.0
Facilities were basic, which is understandable for this type of accommodation, but it could definitely use some enhancements.
John
United States,
June
2024
6.6/10
The hotel has a great location, making it easy to walk to various restaurants and attractions. However, the rooms were quite warm and uncomfortable, with issues like a leaking shower. While some staff members were friendly, others were not as welcoming. Overall, it's a decent spot, but improvements are needed in the room comfort and dining experience.
Rooms
5.0
The room was incredibly hot at night with no windows to the outside, and it had a leaking shower that caused flooding. I found it uncomfortable, especially for someone like me who can feel a bit claustrophobic.
Service
6.0
The service was a mixed bag; while the bartender was great and provided an extra pillow, some staff members lacked friendliness.
Location
9.0
The location is perfect for walking around and exploring, with lots of restaurants and cafes nearby. Close to the city center and major attractions, which is a big plus.
Dining
5.0
The dining experience was minimal, with a very small offering of breakfast-just one cup of coffee and a slice of toast.
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